Effective Date: July 28, 2025
Welcome to Sova VPN! We take your privacy very seriously and are committed to ensuring your security and anonymity when using our services. This Privacy Policy is intended to explain to you how we collect, use, store and protect your personal information. Please read the following carefully before using this service.
1. Information We Collect
We are committed to protecting your privacy. Sova VPN does not require account registration or your personal information to use this service. Therefore, the information we collect is very limited:
Device Information: When you use Sova VPN, we may collect device-related information (such as device model, operating system version, IP address, etc.) to ensure the normal operation of the VPN service.
Anonymous Usage Data: In order to optimize the service and enhance the user experience, we may collect some anonymous usage data, such as the location of the VPN server you use, the connection time and the connection duration. This information does not contain personally identifiable information and cannot be used to identify users.
2. Advertising
Sova VPN provides free services and supports operations by displaying advertisements. During use, you may see advertisements related to your interests. We may use third-party advertising networks to display advertisements. Please note that advertising networks may collect your device information (such as device ID, IP address, browsing behavior, etc.) in order to display relevant ads, but this information is anonymous and will not be used to identify you personally.
3. Subscription Service
Sova VPN provides subscription services to unlock more features. For services obtained through subscription, we only collect payment information related to the subscription, such as transaction records and payment status, but we do not store your credit card number or other sensitive payment information. Payment information will be processed by third-party payment platforms (such as Apple Pay, Google Pay, PayPal, etc.), and Sova VPN cannot access this payment information.
4. Information Security
We will take reasonable technical and administrative measures to protect the security of your personal information and prevent unauthorized access, use, modification or disclosure. However, please note that any information transmitted over the Internet is at risk of being stolen by third parties, so we cannot guarantee absolute security.
5. Data Sharing
We will not sell, rent or share your personal data with third parties in any way. We may disclose information in the following circumstances:
Legal requirements: If we are required by law, regulation or judicial order to disclose certain information, we may disclose your information in accordance with relevant legal provisions.
Service providers: We may share some necessary anonymous data with third-party partners (such as advertising networks, payment platforms, etc.) to provide better services and experience.
6. Children's Privacy
Sova VPN does not intentionally collect personal information from children under the age of 13. If you find that your child has accidentally provided personal information, please contact us in time and we will delete the relevant data as soon as possible.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page and the effective date will be updated. We recommend that you review this Privacy Policy regularly to learn about any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing, please contact us in the following ways:
Email: support@sovavpn.com